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How to convert balances

Last updated on Sep 12, 2026

When conversion is available, the app shows which currencies and assets your business can exchange.

  1. In the app, choose Convert.
  2. Choose the balance you want to use and the balance you want to receive.
  3. Enter the amount.
  4. Check the rate, costs and estimated receiving amount.
  5. Confirm within the time shown on screen.
  6. Track the status until completion.

The rate may change until you confirm. The review screen is the reference for that transaction.

If the Convert button is not active, that exchange is not available to your business yet. Check account activation or contact support.