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How to activate your account to get paid and make payments

Last updated on Sep 12, 2026

Creating an account does not enable payments automatically. We first need to learn about and review your business.

  1. Sign in to TroqPay and open the activation area.
  2. Complete your business details and explain how you plan to use TroqPay.
  3. Add the owners, directors and representatives requested on screen.
  4. Upload the documents shown on screen.
  5. Review the information and submit the request.

Track the request in the app. If information is missing, we will show what you need to do and may also contact you through the registered email address.

Businesses registered in Brazil or other countries can apply. Availability depends on the country of registration, requested product and business review. The request stays under review until TroqPay confirms the available products and next steps by email. Applying does not activate the account automatically.

Approval for one product does not enable every other product. Availability depends on the business, country, currency and intended use.

For your security, upload documents only through official fields in the app. Do not send personal documents, passwords or authentication codes in public chats.