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What is TroqPay's intelligent global account?

TroqPay's intelligent global account brings your receipts, payments, balances and business information together in one place. Businesses registered in Brazil or other countries can request a review to open an account. Availability depends on the country of registration, requested product and business review. We cannot serve people or businesses subject to sanctions, legal restrictions or that do not meet our safety requirements. With TroqPay, your business can: - get paid through Pix in Brazil; - receive USD or EUR through virtual account details, when this product is available to your business; - pay and convert in the markets available to your business; - track balances and transactions in one place; - ask Elisa questions about sales, charges and next steps; - connect TroqPay to your system through the API and automatic notifications. Available features depend on the country of registration, currency, requested product and business review. The app shows what is available and what is still under review. Open TroqPay · Explore the products

How to create and access your TroqPay account

Create your account through the TroqPay app. Use a business email address that you check regularly. 1. Go to app.troqpay.com. 2. Choose the option to create an account. 3. Follow the on-screen instructions to confirm your access. 4. Enter the initial business details. 5. Check the business name before continuing. After your first sign-in, you can explore the dashboard. To send or receive money, you will need to request account activation. Do not share passwords, authentication codes or invitation links. Every team member should use their own access. If you cannot sign in, confirm the email address you used and try again. If the problem continues, contact support with only the account email and a description of the error — never send your password.

How to activate your account to get paid and make payments

Creating an account does not enable payments automatically. We first need to learn about and review your business. 1. Sign in to TroqPay and open the activation area. 2. Complete your business details and explain how you plan to use TroqPay. 3. Add the owners, directors and representatives requested on screen. 4. Upload the documents shown on screen. 5. Review the information and submit the request. Track the request in the app. If information is missing, we will show what you need to do and may also contact you through the registered email address. Businesses registered in Brazil or other countries can apply. Availability depends on the country of registration, requested product and business review. The request stays under review until TroqPay confirms the available products and next steps by email. Applying does not activate the account automatically. Approval for one product does not enable every other product. Availability depends on the business, country, currency and intended use. For your security, upload documents only through official fields in the app. Do not send personal documents, passwords or authentication codes in public chats.

Which businesses can apply for a TroqPay account?

Businesses registered in Brazil or other countries can request a review to open a TroqPay account. Availability depends on the country of registration, requested product and business review. Brazilian businesses provide the information and documents used in Brazil. International businesses submit their business registration, address and documents accepted in their home country. After submission, TroqPay reviews: - the business, its representatives and the people who own or control it; - the activity and business model; - the requested countries, currencies and products; - the submitted information and documents. TroqPay cannot serve people, businesses, accounts, countries or activities subject to sanctions, legal restrictions or other restrictions set out in its policies. Applying does not guarantee approval or make every product available immediately. After the review, TroqPay will confirm the available products and next steps by email. Read the Terms of Use · Read the AML/CFT policy