A few simple practices help protect your account and prevent mistakes:
- use a business email address and keep two-step verification enabled;
- never share passwords, authentication codes, sessions or invitation links;
- invite each person through the
Teamarea with individual access; - grant only the access level needed for their role;
- review the recipient, currency, amount and costs before confirming a transaction;
- keep your browser, operating system and device up to date;
- access TroqPay by typing app.troqpay.com or using a trusted bookmark.
TroqPay never needs your password, authentication code, API key or private key to provide support.
If you think someone else accessed the account, secure the email used to sign in, notify your business administrator and contact support immediately.